QUESTION: Is my watch worth repairing?
That is totally up to the individual. Any solid gold watch is certainly worth repairing. If the watch has been in your family for a long time then it is probably worth the attempt as well. A lot of modern quartz watch can be repaired, but the cost is often more than the watch is worth monetarily. If, however, you like the watch, by all means ask about having it repaired! If you are searching for a watch to buy to pass-down through your family please see the watch shopping page for more information.
QUESTION: How are your repair rates set?
Watch repair is not an easy trade to learn, it takes time and patience. It also takes a lot of money to buy the equipment and tools to do the work right, and to get the training needed to do the work properly. This all must be factored in to labor rates.
The other consideration is time to do the work properly. It takes a minimum of 2-4 hours to service the average American pocket watch properly and do all the required checks and adjustments, complex watches take much longer (chronographs may take up to quadruple the time).
Therefore, I you are quoted $35 to overhaul your watch (or anyone else's), what kind of job can they really be doing? I will let you be the judge of that.
Our rates are more than some, but a lot less than others are. We feel that we offer very competitive prices, and industry leading quality, I hope you will too.
QUESTION: Do you give free estimates?
QUESTION: Do you buy watches?
QUESTION: Do you guarantee mechanical watches to keep "perfect" time?
No we do not. I know others do, but personally I doubt they accomplish it in reality. Why? Because watches are easily affected by the environment, and can vary by a few seconds in a day during normal usage. Almost every clock you run across will read something different, and so will most watches. The truth of the matter is people have been spoiled by cheap, but accurate, quartz watches that keep nearly perfect time (I say "nearly" because in reality most quartz watches are off at least a few seconds a week +/-). Most mechanical watches, especially the vintage ones, never kept perfect time when new and they certainly will not now after years of use and wear (most of them were regulated to +/- 10-20 seconds a day from the factory when new). The specs for a mechanical chronometer only call for + 6 / - 0 seconds a day in at least 5 positions to pass a COSC certification, and most 40-year-old chronometers are not even capable of that without many new parts being put into the movement. Therefore, my honest advice is that if you need a watch that is accurate to the second, buy a quartz watch or one of those new "atomic" watches or clocks.
QUESTION: Do you have a retail shop or storefront?
Yes we do, see the bottom of this page for the address and hours.
QUESTION: Will you work on any watch???
QUESTION: Will my watch be "like new" after it is repaired?
I have seen others claim "After we repair your watch it will be like new!". Obviously this is at the very least an exaggeration. Your watch will not be "like new" just because you had it cleaned and oiled. The only way to make it "like new" is most likely to replace every single worn part, send the case out to be replated, and get the manufacturer (most likely no longer in business in the case of old watches) to provide a warranty. All that would cost a GREAT deal of money! Now, your watch most likely will run a LOT better after it is cleaned. Your watch may look a LOT better after the case/band is cleaned or buffed. You may be able to see the time a LOT better after the crystal is buffed or replaced. In addition, certainly a new band can go a LONG way to make your watch look a LOT better. However, please, do not expect a "brand new" watch out of a 50-100 year old one. We will have it looking and running in excellent condition!
QUESTION: Do I have to pay for the parts and labor even if you are unable to repair my watch or get it to function 100% perfect?
No, if we are unable to repair a watch we will return it to you at no charge
QUESTION: Can I e-mail about the status of my repair?
Yes you can, but please be courteous with the e-mails. Some people e-mail 2 days after they have sent us the watch asking for an update on the repair, obviously the answer is not something they like, but the truth, "I haven't even looked at it yet". E-mailing for repair updates on the weekend is also not appreciated, we need time off too, so please respect that. Please remember we give repair updates by e-mail as a courtesy; if you took your watch to a jeweler, and he sent it away for repair you would receive no updates until the work was done or the watch came back. Thank you for your understanding, we aim to offer you the best possible experience!
Watch Repair Service Area
Fullerton, Brea, Placentia, Yorba Linda, Chino Hills, La Habra, Whittier, Buena Park, Cypress, Garden Grove, Fountain Valley, Westminster, La Palma, Rossmore, Los Alamitos, Long Beach, Anaheim, Anaheim Hills, Cerritos, Huntington Beach, Corona, Villa Park, Diamond Bar, Tustin, Orange, Walnut, Santa Ana, Newport Beach, Costa Mesa, Irvine, Seal Beach. Orange County, California.
Watch Sales And Service
- Overhauling/Cleaning automatic watches
- Refinishing dials
- Replacing crystals
- Restoring antique watches
- Installing batteries
- Installing custom bezels and dials for Rolex ® Timepieces
- Adding or removing watch links
- Converting watches with automatic movements to quartz movements
- Cleaning and polishing the case, lugs and band
- Replacing entire movements and specific internal watch parts
- Watch timing: calibrating the movement and/or replacing parts to ensure the watch keeps
We Can Fix Your Watch!
The Clock Man:
Address: 205 West Commonwealth Ave,
Hours: Monday - Friday | 10:00 to 5:30,
Saturday | 10:00 to 4:00